Custom AI assistants, tailored to your needs.
We build specialized AI assistants for any team, product, or workflow — faster than a consultancy, more personal than a platform. No generic tools. No bloated projects. Just the right assistant, built around your exact needs.
Our process
Four stages. One working assistant.
Every engagement follows the same proven process – clear milestones, no surprises, and a handoff that actually sticks.
01
Discover
We map your workflow — the repetitive tasks, the knowledge gaps, the places where things slow down. This becomes the base for your assistant.
02
Blueprint
We design the assistant: what it knows, how it responds, what it can action. You review and sign off before a single line of code is written.
03
Build
We build and test the assistant against real scenarios from your workflow. Bi-weekly check-ins keep you in the loop. No black boxes.
04
Deliver
We deploy, train your team, and stay close for any help as long as you need us. Then, the assistant is yours – and we make sure it lasts.
What we build
Every assistant is built from scratch for your specific problem.
We don’t sell generic AI tools. We build custom solutions. We develop around the workflow you actually need.
Customer Operations
From ticket triage to response drafting, sentiment detection to activity reporting — assistants that help your support and ops teams handle volume without losing quality.
Technology & SaaS
Onboarding flows, technical Q&A, feature guidance, churn signals. Assistants that work alongside your product — reducing support load and keeping users moving forward.
Professional Services
Legal, accounting, consulting, architecture. Assistants that handle intake, surface relevant knowledge, and free your senior people from answering the same questions twice.
Your industry
Every sector has workflows that haven't been touched yet. If you have a workflow that's repetitive, knowledge-heavy, or time-consuming, we want to hear about it.
Live proof of concept
We built the first assistant for ourselves.
A customer support assistant we use every day.
We built Tailo’s own support assistant to manage our inbox: prioritizing tickets, surfacing unhappy customers, drafting replies, and reporting on weekly activity. It’s not a concept – it’s running in production.
- Surfaces high-priority and emotionally charged tickets instantly.
- Drafts context-aware replies based on ticket history.
- Summarizes weekly activity with response time and resolution metrics.
- Works inside our system – no other tools needed.
Why Tailo
Built by seniors. Delivered personally.
No account managers. No junior handoffs. When you work with Tailo, you work directly with the people who built it – 36 combined years across engineering and product design.
Spiros Sitounis
Senior Software Engineer14 years building production systemsNetcompany, Accenture
Violeta Salma
Senior Product Designer12 years shaping digital product experiencesNetcompany, XTM
Giannis Stathakis
Senior Engineer10 years building production systemsNetcompany, Generali
- You work with the people building it – every call & every decision directly with us.
- Senior experience, startup speed – we know what quality is & we move fast.
- Built to fit, not to impress – not just a fancy solution, but one that actually gets used.
- Close after launch – we stay involved until the assistant is really part of how you work.
Let’s talk
Tell us what you’re working with.
We’ll show you what’s possible.
A 30-minute discovery call — no pitch decks, no pressure. We'll listen, ask the right questions, and show you our live demo.